Privacy Policy

Tim's Surfaces collects the name, phone number, email, suburb, job details and photos you provide through our enquiry forms. We use them to prepare your quote, carry out work and stay in touch about your job. Submitting a request asks Timothy to call or text you about that request.

Advertising measurement

When you allow it, we use Meta Pixel and Meta's Conversions API to measure whether our Facebook and Instagram ads bring people to this site. Advertising measurement data is shared with Meta.

What is measured: which pages you view here, whether you send an enquiry or tap a phone link, and standard device and browser details, including an approximate location derived from your internet address. Your name, phone number, email address and driveway photos are not sent to Meta.

What it is used for: counting ad results (measurement) and choosing who sees our ads (ad optimisation). Nothing else.

Visitors in the European Union, the European Economic Area, the United Kingdom and Switzerland are asked before anything is measured, and nothing is measured until they allow it. Elsewhere measurement runs by default.

You can change your mind at any time using Cookie settings in the footer of any page, or by emailing us at info@timsurfaces.com.au.

We do not sell your information. You can ask us to update or delete your details at any time.

Driveway photos and colour previews

The first free visualiser preview does not save your upload. If you submit a price or colour request, your attached photo is retained privately with that lead. For all-colour requests we also keep the generated previews, so you can return through your private gallery link. Anyone with that link can view the preview gallery; your contact details are not included.

Your photo is processed by our AI provider to create the colour previews. Your contact details and retained photos are stored through Lovable Cloud. We retain enquiry material for follow-up unless you ask us to delete it; contact info@timsurfaces.com.au for access, corrections or deletion.

Questions? Contact us at info@timsurfaces.com.au.